Amanina — Terms of Service

01Who we are

Amanina ("Amanina," "we," "us," "our") is operated by Mama Hala Consulting Group, registered in Ontario, Canada. Amanina is a Mama Hala Consulting product (mamahala.ca).

• Address: 430 Hazeldean Rd, Ottawa, ON K2L 1E8, Canada
• Email: admin@mamahala.ca
• Phone / WhatsApp: +1 613-222-2104
• Web: amanina.ca · service: api.amanina.ca

A single email — admin@mamahala.ca — reaches us for everything: questions about these Terms, privacy requests, billing, safety reports, and disputes.

02What Amanina is — and what it is not

Amanina is a marriage-introduction service. We help adults who share values and intentions find one another for the purpose of marriage.

• Amanina is not a dating app and is not for casual, short-term, or non-marital connections.
• Amanina is not a counselling, therapy, medical, legal, financial, immigration, or religious-ruling service, and nothing in the app is professional advice of any of those kinds.
• We introduce people who may be compatible. We do not promise that you will find a spouse, that any person will agree to meet you, that any introduction will lead to marriage, or that other members are who they say they are. Outcomes depend on people, not on us.
• Every decision about whom to talk to, whom to meet, where to meet, and how to proceed is yours. You are responsible for your own choices and your own safety. Please use ordinary good judgment, especially before meeting anyone in person.

03Who can be here (eligibility)

To use Amanina, you confirm that:

• You are 18 years of age or older. Amanina is strictly adults-only. We enforce this with an age floor at sign-up and we may remove any account we believe belongs to a minor.
• You join with a sincere intention toward marriage.
• You are legally able to enter a binding contract where you live.
• You have not previously been banned from Amanina.
• You are not on any sanctions list maintained by Canada, the United States, or the United Nations.

04Your account, your word

• Signing in is passwordless. You sign in with a one-time, time-limited link or code sent to your email — there is no password to set or remember. Keep your sign-in link or code private; never share or forward it. If you think someone else has reached your account, email admin@mamahala.ca right away.
• Everything you tell us must be true. Your profile, your photos, and your answers must be accurate, current, and your own. Your photos must show your own real, current appearance. Do not impersonate anyone or create a profile for someone else.
• You are responsible for activity that happens under your account.
• We may decline, limit, suspend, or remove an account where we reasonably believe it is necessary to keep the community safe or to prevent abuse, fraud, or misuse — including, in serious cases, without prior notice (for example, child-sexual content, threats of violence, or organized fraud).

05How matching works

When you complete your profile and your Marriage Compass reflections, we use these to suggest meaningful introductions to you, privately and on your behalf.

• This works for you. You see the reasoning behind every introduction we surface.
• Your private Marriage Compass reflections — your dealbreakers and honest self-reflections — are never shown to the people you match with.
• Photos stay blurred until interest is mutual.

This suggestion process is automated and uses a third-party technology provider (Anthropic, in the United States) to read your profile and values and to rank possible matches. We tell you this plainly in our Privacy Policy, which also explains your right to ask for a human to review a decision that affects you, and how you can decline, override, or revise content that is generated for you. We do not make consequential decisions about you — such as making your profile visible or taking a moderation action — without a person (you or a human reviewer) involved.

06Verification and trust signals

Amanina offers two distinct, optional ways to build trust. Neither replaces your own caution.

• The Verified Circle (real-person check). Before we introduce you to anyone, we ask you to confirm you are a real, live person with a one-time live selfie taken in the app. That selfie is checked for authenticity by an automated provider (Anthropic, in the United States) and is then discarded — it is never stored on our servers. We keep only the result (passed, pending, or failed) and the date. Because a live selfie is biometric information, we ask for your explicit consent before you take it; if you do not consent, the selfie is never submitted. See the Privacy Policy for the full disclosure.
• The verified badge (government-ID). You may optionally verify your identity through a trusted third-party provider (Didit). Your ID document and selfie are processed by that provider directly and are not stored on Amanina's servers; we keep only the outcome and a few non-image details (such as document type and country).

Important: A real-person check or a verified badge tells you that a step was completed. It is not a guarantee of anyone's character, intentions, or background, and it is never a substitute for your own care. We do not independently verify the identity or background of every member.

07Subscriptions, fees, and auto-renewal

Amanina is free to begin. Some features require a paid subscription.

• Amanina is a web app (PWA). Paid plans are processed by Stripe, Inc. on behalf of Mama Hala Consulting Group and billed directly — not through the Apple App Store or Google Play, and not subject to their rules. We never see or store your full card details.
• Plans. We offer paid tiers — Gold and Family-Verified (each available monthly or annually) — and a fixed Concierge program (a one-time, 90-day program). Prices, currency, billing cadence, and your renewal date are shown to you before you confirm, and you receive a Stripe receipt by email after each charge. Applicable taxes are added at checkout.
• Auto-renewal. Gold and Family-Verified subscriptions renew automatically at the end of each billing period at the then-current price shown at purchase, charged through Stripe to the payment method you used, until you cancel. Concierge is billed once and does not auto-renew.
• Cancelling. You can cancel anytime from inside the app (Profile → Subscription). Cancellation stops future renewals; you keep access until the end of the period you have already paid for, and you are not charged again.

Full details of pricing, auto-renewal, cooling-off rights, and refunds — including the dating-service cooling-off rights for residents of certain US states and Canadian provinces — are in our Cancellation & Refunds policy, which is part of this Agreement. The matrimony-service cancellation rights summarized in Section 12 below also apply.

08Community conduct

You agree to follow our Community Guidelines, which form part of this Agreement. In short, while using Amanina you will not:

• use Amanina for any unlawful purpose, or in a way that breaks any law that applies to you;
• harass, threaten, demean, or discriminate against anyone — including on the basis of gender, religion, sect, ethnicity, race, age, national origin, or disability;
• provide false information, impersonate anyone, or upload photos that are not your own current likeness;
• solicit money, run scams, send spam, phish, or pursue marriage-of-convenience or visa fraud;
• pressure anyone off-platform, or send sexual solicitations;
• post obscene, hateful, or otherwise harmful content;
• attempt to involve anyone under 18, or post or seek child-sexual content (zero tolerance — such content is removed, the account banned, and the matter reported to the authorities, including NCMEC and Cybertip.ca, with evidence preserved as required by law);
• scrape, crawl, reverse-engineer, attack, or attempt to bypass the security of the service;
• redistribute paid content or content that belongs to other members or to us.

To keep this space safe, every photo is screened automatically for nudity before it is stored, and messages are scanned automatically for scams, harassment, and hate. Reports, and content our automated screening flags, are reviewed by a real person, who may act on them. We may remove content and suspend or end accounts that break these rules — immediately and without notice in serious cases — without refund except where the law requires one.

09Your content

• You own your content. You keep full ownership of your profile, photos, reflections, and messages. We do not claim to own them.
• You give us a limited licence to run the service. You grant us a limited, non-exclusive, non-transferable licence to host, store, display, and process your content only as needed to provide Amanina to you — for example, to show your (blurred or unblurred) photos to a potential match, to deliver your messages, and to suggest introductions. This licence does not extend to marketing, advertising, or any other commercial use.
• We will never use your private reflections for marketing. Your Marriage Compass reflections and other sensitive content are never sold, never used for advertising, and never shared for commercial purposes.

10Intellectual property

The Amanina name, the Amanina and Mama Hala brands, the app, its design, text, and features are the property of Mama Hala Consulting Group or its licensors and are protected by Canadian and international copyright and trademark law. We grant you a personal, non-commercial, revocable licence to use the app for its intended purpose. Anything you receive through a paid plan is licensed for your personal, non-commercial use only.

11Disclaimers and limitation of liability

Please read this section carefully.

Amanina introduces adults who may share compatible values. We cannot guarantee that you will find a partner, that anyone will agree to meet you, or that other members are honest. You are responsible for your own decisions about whom to meet and how to engage. Verification and trust signals (Section 6) are aids, not guarantees, and we do not verify every member's identity or background.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMANINA IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF AMANINA. WHERE LIABILITY CANNOT BE FULLY EXCLUDED, OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

We are not responsible for delays or failures caused by events beyond our reasonable control (for example, outages, natural events, or the acts of third-party providers).

Nothing in this section limits or excludes liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be excluded or limited under the law that applies to you — including the consumer-protection laws of Ontario and Quebec. Nothing in these Terms waives any non-waivable statutory right you have.

12Matrimony-service cancellation rights (certain US states)

Amanina is a matrimony introduction service. The following rights apply in addition to the rest of this Agreement and to the Cancellation & Refunds policy.

California — Civil Code §1694 et seq.

If you are a California resident, you may cancel your subscription within three business days of signing up and receive a full refund. To cancel during this period, email admin@mamahala.ca with the subject line "Cancel — California." We will refund within 10 business days. You may also cancel at any time afterward, effective at the end of the current paid period.

New York — General Business Law §394-c

If you are a New York resident, you may cancel a social-referral-service contract within three business days of the date of the contract and receive a pro-rata refund. New York residents may also cancel without further obligation upon death, relocation more than 50 miles from a service area, or a disability lasting more than 30 days. To cancel, email admin@mamahala.ca with the subject line "Cancel — New York."

Illinois — 815 ILCS 615 (Dating Referral Services Act)

If you are an Illinois resident, you may cancel within three business days of signing without penalty; this window extends to 30 days for any plan requiring an upfront payment exceeding $50.00. To cancel, email admin@mamahala.ca with the subject line "Cancel — Illinois."

Residents of Ontario, Quebec, and British Columbia also have a three-business-day cooling-off period for remote consumer contracts, as described in the Cancellation & Refunds policy.

13Electronic communications (CASL)

By using Amanina you agree we may send you transactional and service messages — sign-in codes, verification outcomes, new-match and new-message notifications, safety notices, and deletion or billing confirmations. These are part of providing the service and do not require separate marketing consent.

We send marketing messages only if you opt in, in full compliance with Canada's Anti-Spam Legislation (CASL). Every marketing message includes a clear, one-tap unsubscribe, and we honor unsubscribe requests promptly (within 10 business days). We do not buy or rent email lists.

14Ending your account

• You may delete your account at any time from Profile → Account → Delete. After you request deletion there is a 7-day window, after which deletion becomes permanent and irreversible. Some records may be retained where the law requires (for example, financial records) — see the Privacy Policy.
• We may suspend or end your account if you breach these Terms or the Community Guidelines, or where required by law.
• Ending an account, by either of us, does not relieve you of fees owed before it ended, and does not entitle you to a refund except as described in the Cancellation & Refunds policy or as the law requires.

15Governing law and resolving disputes

• If you are in Canada: these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ottawa, Ontario have exclusive jurisdiction — except where a non-waivable consumer-protection law (for example, in Quebec) gives you the right to a local forum.
• If you are outside Canada: these Terms are governed by the laws of Ontario, Canada (our primary place of registration), while the mandatory consumer-protection rights of your home jurisdiction are preserved to the extent the law requires. If you are a resident of a US state listed in Section 12, the rights in that section apply.
• Talk to us first. Before starting any formal proceeding, both of us agree to try to resolve the dispute through informal negotiation for at least 30 days from the date of written notice of the dispute. Email admin@mamahala.ca to begin.
• To the extent permitted by law, you waive any right to a jury trial in proceedings in Canada. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
• Nothing here prevents you from filing a complaint with the appropriate consumer-protection or privacy regulator.

16Changes to these Terms

We may update these Terms. The version posted on this page is always the current one, and we update the "Last updated" date above whenever it changes. For changes that materially affect your rights or obligations, we will make reasonable efforts to give you advance notice — normally at least 30 days — through one or more channels, such as email, an in-app notice, or a notice on this page.

Because email and in-app messages do not always reach everyone, notice does not depend only on a message reaching you: the updated Terms posted here, with a new "Last updated" date, are themselves notice to you, whether or not our message reaches you. Please review these Terms from time to time — the current version is always available here at amanina.ca/terms. Your continued use of Amanina after the effective date means you accept the updated Terms, whether or not you received or read any individual notice. Changes apply only going forward.

17The essentials

• Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
• Entire agreement: these Terms, together with the Privacy Policy, Community Guidelines, and Cancellation & Refunds policy, are the entire agreement between you and us about Amanina.
• Survival: Sections 9 (your content licence as needed to wind down), 10 (intellectual property), 11 (disclaimers and liability), 15 (governing law and disputes), and any term that by its nature should continue, survive the end of this Agreement.
• Assignment: we may assign this Agreement (for example, in a reorganization); you may not assign it without our consent.
• Waiver: if we do not enforce a term once, that is not a waiver of our right to enforce it later.
• Headings are for convenience only.

18Talk to a real human

Questions about these Terms, your account, billing, privacy, or safety? Email admin@mamahala.ca or message us on WhatsApp at +1 613-222-2104.