Amanina — Terms of Service

01Who we are

Amanina ("Amanina," "we," "us," "our") is operated by Mama Hala Consulting Group, registered in Ontario, Canada. Amanina is a Mama Hala Consulting product (mamahala.ca).

• Address: 430 Hazeldean Rd, Ottawa, ON K2L 1E8, Canada
• Email: support@amanina.ca
• Phone: +1 613-222-2104
• Web: amanina.ca · service: api.amanina.ca

A single email — support@amanina.ca — reaches us for everything: questions about these Terms, privacy requests, billing, safety reports, and disputes.

02What Amanina is — and what it is not

Amanina is a marriage-introduction service. We help adults who share values and intentions find one another for the purpose of marriage.

• Amanina is not a dating app and is not for casual, short-term, or non-marital connections.
• Amanina is not a counselling, therapy, medical, legal, financial, immigration, or religious-ruling service, and nothing in the app is professional advice of any of those kinds.
• We introduce people who may be compatible. We do not promise that you will find a spouse, that any person will agree to meet you, that any introduction will lead to marriage, or that other members are who they say they are. Outcomes depend on people, not on us.
• Every decision about whom to talk to, whom to meet, where to meet, and how to proceed is yours. You are responsible for your own choices and your own safety. Please use ordinary good judgment, especially before meeting anyone in person.

03Who can be here (eligibility)

To use Amanina, you confirm that:

• You are 18 years of age or older. Amanina is strictly adults-only. We enforce this with an age floor at sign-up and we may remove any account we believe belongs to a minor.
• You join with a sincere intention toward marriage.
• You are legally able to enter a binding contract where you live.
• You have not previously been banned from Amanina.
• You are not on any sanctions list maintained by Canada, the United States, or the United Nations.

04Your account, your word

• Signing in is passwordless. You sign in with a one-time, time-limited link or code sent to your email — there is no password to set or remember. Keep your sign-in link or code private; never share or forward it. If you think someone else has reached your account, email support@amanina.ca right away.
• Everything you tell us must be true. Your profile, your photos, and your answers must be accurate, current, and your own. Your photos must show your own real, current appearance. Do not impersonate anyone or create a profile for someone else.
• You are responsible for activity that happens under your account.
• We may decline, limit, suspend, or remove an account where we reasonably believe it is necessary to keep the community safe or to prevent abuse, fraud, or misuse — including, in serious cases, without prior notice (for example, child-sexual content, threats of violence, or organized fraud).

05How matching works

When you complete your profile and your Marriage Compass reflections, we use these to suggest meaningful introductions to you, privately and on your behalf.

• This works for you. You see the reasoning behind every introduction we surface.
• Your private Marriage Compass reflections — your dealbreakers and honest self-reflections — are never shown to the people you match with.
• Photos stay blurred until interest is mutual.

This suggestion process is automated and uses a third-party technology provider (Anthropic, in the United States) to read your profile and values and to rank possible matches. We tell you this plainly in our Privacy Policy, which also explains your right to ask for a human to review a decision that affects you, and how you can decline, override, or revise content that is generated for you. We do not take a moderation action against you without a person (you or a human reviewer) involved. One safety check does act on its own: so that close relatives are not introduced to each other, an automated check can prevent a particular introduction before anyone has looked. It only ever removes an introduction — it never removes your access, and it never acts against your account. Section 5 of the Privacy Policy describes it in full.

06Verification and trust signals

Amanina offers two distinct, optional ways to build trust. Neither replaces your own caution.

• The Verified Circle (real-person check). Before we introduce you to anyone, we ask you to confirm you are a real, live person with a one-time live selfie taken in the app. That selfie is checked for authenticity by an automated provider (Anthropic, in the United States) and is then discarded — it is never stored on our servers. We keep only the result (passed, pending, or failed) and the date. Because a live selfie is biometric information, we ask for your explicit consent before you take it; if you do not consent, the selfie is never submitted. See the Privacy Policy for the full disclosure.
• The verified badge (government-ID). You may optionally verify your identity through a trusted third-party provider (Didit). Your ID document and selfie are processed by that provider directly and are not stored on Amanina's servers; we keep only the outcome and a few non-image details (such as document type and country).

Important: A real-person check or a verified badge tells you that a step was completed. It is not a guarantee of anyone's character, intentions, or background, and it is never a substitute for your own care. We do not independently verify the identity or background of every member.

07Subscriptions, fees, and auto-renewal

Amanina is free to begin. Some features require a paid subscription.

• Amanina is a web app (PWA). Paid plans are processed by Stripe, Inc. on behalf of Mama Hala Consulting Group and billed directly — not through the Apple App Store or Google Play, and not subject to their rules. We never see or store your full card details.
• Plans. We offer paid tiers — Gold and Family-Verified (each available monthly or annually) — and a fixed Concierge program (a one-time, 90-day program). Prices, currency, billing cadence, and your renewal date are shown to you before you confirm, and you receive a Stripe receipt by email after each charge. Applicable taxes are added at checkout.
• Auto-renewal. Gold and Family-Verified subscriptions renew automatically at the end of each billing period at the then-current price shown at purchase, charged through Stripe to the payment method you used, until you cancel. Concierge is billed once and does not auto-renew.
• Cancelling. You can cancel anytime from inside the app (Profile → Settings → Subscription). Cancellation stops future renewals; you keep access until the end of the period you have already paid for, and you are not charged again.

Full details of pricing, auto-renewal, cooling-off rights, and refunds — including the dating-service cooling-off rights for residents of certain US states and Canadian provinces — are in our Cancellation & Refunds policy, which is part of this Agreement. The matrimony-service cancellation rights summarized in Section 12 below also apply.

08Community conduct

You agree to follow our Community Guidelines, which form part of this Agreement. In short, while using Amanina you will not:

• use Amanina for any unlawful purpose, or in a way that breaks any law that applies to you;
• harass, threaten, demean, or discriminate against anyone — including on the basis of gender, religion, sect, ethnicity, race, age, national origin, or disability;
• provide false information, impersonate anyone, or upload photos that are not your own current likeness;
• solicit money, run scams, send spam, phish, or pursue marriage-of-convenience or visa fraud;
• pressure anyone off-platform, or send sexual solicitations;
• post obscene, hateful, or otherwise harmful content;
• attempt to involve anyone under 18, or post or seek child-sexual content (zero tolerance — such content is removed, the account banned, and the matter reported to the authorities, including NCMEC and Cybertip.ca, with evidence preserved as required by law);
• scrape, crawl, reverse-engineer, attack, or attempt to bypass the security of the service;
• redistribute paid content or content that belongs to other members or to us.

To keep this space safe, every photo is screened automatically for nudity before it is stored, and messages are scanned automatically for scams, harassment, and hate. Reports, and content our automated screening flags, are reviewed by a real person, who may act on them. We may remove content and suspend or end accounts that break these rules — immediately and without notice in serious cases — without refund except where the law requires one.

09Your content

• You own your content. You keep full ownership of your profile, photos, reflections, and messages. We do not claim to own them.
• You give us a limited licence to run the service. You grant us a limited, non-exclusive, non-transferable licence to host, store, display, and process your content only as needed to provide Amanina to you — for example, to show your (blurred or unblurred) photos to a potential match, to deliver your messages, and to suggest introductions. This licence does not extend to marketing, advertising, or any other commercial use.
• We will never use your private reflections for marketing. Your Marriage Compass reflections and other sensitive content are never sold, never used for advertising, and never shared for commercial purposes.

10Intellectual property

The Amanina name, the Amanina and Mama Hala brands, the app, its design, text, and features are the property of Mama Hala Consulting Group or its licensors and are protected by Canadian and international copyright and trademark law. We grant you a personal, non-commercial, revocable licence to use the app for its intended purpose. Anything you receive through a paid plan is licensed for your personal, non-commercial use only.

11Disclaimers and limitation of liability

Please read this section carefully.

Amanina introduces adults who may share compatible values. We cannot guarantee that you will find a partner, that anyone will agree to meet you, or that other members are honest. You are responsible for your own decisions about whom to meet and how to engage. Verification and trust signals (Section 6) are aids, not guarantees, and we do not verify every member's identity or background.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMANINA IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF AMANINA. WHERE LIABILITY CANNOT BE FULLY EXCLUDED, OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

We are not responsible for delays or failures caused by events beyond our reasonable control (for example, outages, natural events, or the acts of third-party providers).

Nothing in this section limits or excludes liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be excluded or limited under the law that applies to you — including the consumer-protection laws of Ontario and Quebec. Nothing in these Terms waives any non-waivable statutory right you have.

12Matrimony-service cancellation rights (certain US states)

Amanina is a matrimony introduction service. The following rights apply in addition to the rest of this Agreement and to the Cancellation & Refunds policy.

California — Civil Code §1694 et seq.

If you are a California resident, you may cancel your subscription within three business days of signing up and receive a full refund. To cancel during this period, email support@amanina.ca with the subject line "Cancel — California." We will refund within 10 business days. You may also cancel at any time afterward, effective at the end of the current paid period.

New York — General Business Law §394-c

If you are a New York resident, you may cancel a social-referral-service contract within three business days of the date of the contract and receive a pro-rata refund. New York residents may also cancel without further obligation upon death, relocation more than 50 miles from a service area, or a disability lasting more than 30 days. To cancel, email support@amanina.ca with the subject line "Cancel — New York."

Illinois — 815 ILCS 615 (Dating Referral Services Act)

If you are an Illinois resident, you may cancel within three business days of signing without penalty; this window extends to 30 days for any plan requiring an upfront payment exceeding $50.00. To cancel, email support@amanina.ca with the subject line "Cancel — Illinois."

Residents of Ontario, Quebec, and British Columbia also have a three-business-day cooling-off period for remote consumer contracts, as described in the Cancellation & Refunds policy.

13Electronic communications (CASL)

By using Amanina you agree we may send you transactional and service messages — sign-in codes, verification outcomes, new-match and new-message notifications, safety notices, and deletion or billing confirmations. These are part of providing the service and do not require separate marketing consent.

We send marketing messages only if you opt in, in full compliance with Canada's Anti-Spam Legislation (CASL). Every marketing message includes a clear, one-tap unsubscribe, and we honor unsubscribe requests promptly (within 10 business days). We do not buy or rent email lists.

14Ending your account

• You may delete your account at any time from Profile → Settings → Account → Delete my account. After you request deletion there is a 7-day window, after which deletion becomes permanent and irreversible. Some records may be retained where the law requires (for example, financial records) — see the Privacy Policy.
• We may suspend or end your account if you breach these Terms or the Community Guidelines, or where required by law.
• An account that was opened but never began a profile is closed no sooner than 30 days after sign-up — the sign-up screen says so. Around day 28 we email a reminder, unless you have turned off our reminder emails or our email cannot reach you. Signing in again from day 28 on keeps the account, and you can always sign up again. An account opened before October 3, 2026 that we cannot email is closed no sooner than November 2, 2026; signing in again from October 31 keeps it. See the Privacy Policy, Section 11.
• Ending an account, by either of us, does not relieve you of fees owed before it ended, and does not entitle you to a refund except as described in the Cancellation & Refunds policy or as the law requires.

15Governing law and resolving disputes

• If you are in Canada: these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ottawa, Ontario have exclusive jurisdiction — except where a non-waivable consumer-protection law (for example, in Quebec) gives you the right to a local forum.
• If you are outside Canada: these Terms are governed by the laws of Ontario, Canada (our primary place of registration), while the mandatory consumer-protection rights of your home jurisdiction are preserved to the extent the law requires. If you are a resident of a US state listed in Section 12, the rights in that section apply.
• Talk to us first. Before starting any formal proceeding, both of us agree to try to resolve the dispute through informal negotiation for at least 30 days from the date of written notice of the dispute. Email support@amanina.ca to begin.
• To the extent permitted by law, you waive any right to a jury trial in proceedings in Canada. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
• Nothing here prevents you from filing a complaint with the appropriate consumer-protection or privacy regulator.

16Changes to these Terms

We may update these Terms. The version posted on this page is always the current one, and we update the "Last updated" date above whenever it changes. For changes that materially affect your rights or obligations, we will make reasonable efforts to give you advance notice — normally at least 30 days — through one or more channels, such as email, an in-app notice, or a notice on this page.

Because email and in-app messages do not always reach everyone, notice does not depend only on a message reaching you: the updated Terms posted here, with a new "Last updated" date, are themselves notice to you, whether or not our message reaches you. Please review these Terms from time to time — the current version is always available here at amanina.ca/terms. Your continued use of Amanina after the effective date means you accept the updated Terms, whether or not you received or read any individual notice. Changes apply only going forward.

17The essentials

• Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
• Entire agreement: these Terms, together with the Privacy Policy, Community Guidelines, and Cancellation & Refunds policy, are the entire agreement between you and us about Amanina.
• Survival: Sections 9 (your content licence as needed to wind down), 10 (intellectual property), 11 (disclaimers and liability), 15 (governing law and disputes), and any term that by its nature should continue, survive the end of this Agreement.
• Assignment: we may assign this Agreement (for example, in a reorganization); you may not assign it without our consent.
• Waiver: if we do not enforce a term once, that is not a waiver of our right to enforce it later.
• Headings are for convenience only.

18Talk to a real human

Questions about these Terms, your account, billing, privacy, or safety? Email support@amanina.ca — one address reaches us for everything, and a real person answers.

Something about who you are looking for? The surest place for it is inside Amanina, under Profile → Settings → For the matchmaker — it is kept on your file and read at the desk, and your Marriage Compass remains what the matching reads.

19The Compatibility Report for Two

Amanina also offers The Compatibility Report for Two: a written report for two people who have already chosen each other, ordered together from amanina.ca. Ordering it does not make either of you a member or open an account. Sections 4 to 7, 12 and 14 of these Terms (accounts, matching, verification, subscriptions, the matrimony-service cancellation rights and ending an account) do not apply to it; the rest of these Terms does. Refunds for the report are governed only by Section 11 of our Cancellation & Refunds policy, together with any right the law where you live gives you.

• What it is. Before answering, each of you agrees that the report describes what each of you answered and that both of you will read it. You then answer the same questions alone, each in your own language. Neither of you sees the other's answers before the report; once you have both finished, your free snapshot shows only which of ten subjects you answered alike and which you answered differently. The report is written from those answers by an automated process, with the technology provider named in our Privacy Policy, and covers what you share, the conversations to have before the wedding, and the years ahead. It never gives a score, a percentage or a verdict on whether to marry. It is not counselling, therapy, or a religious or legal ruling, and it is no substitute for any of them.
• Who it is for. A man and a woman, within the Islamic marriage rulings that Amanina keeps for its own introductions. Each of you must be 18 or older and answer only for yourself. A pairing that, from your answers, those rulings hold apart, or two people of the same gender, is told so, kindly, as soon as both of you have answered the first questions — before anyone pays, and with nothing charged. That is not a judgement of the two of you, or a ruling on your marriage.
• The price. Shown, with its currency, before you pay, and it is for the two of you. Either of you may pay it, once, through Stripe; we never see your full card details. It is a single payment: no subscription, and nothing renews. The payment is taken by Mama Hala Consulting Group, which operates Amanina, so your statement may show its name rather than Amanina's.
• Delivery. Once Stripe confirms the payment, the report is written in the language each of you chose and appears on each of your private pages, usually within the hour; a link to it is also emailed to every address you gave us. Keep your private link to yourself: anyone who has it can open your page. The report stays on your pages for as long as your private links last, which is a year from the day each of your pages was made; you can print it or save it as a PDF to keep.
• The card. Once the report is delivered, you may make a card to share. Your first names appear on it only if both of you say yes; it never carries your answers or anything from the report; and either of you can take it down at any time.
• Refunds and privacy. Refunds for the report are in Section 11 of our Cancellation & Refunds policy. What we keep, for how long, and how to have it deleted sooner are in Section 3 of our Privacy Policy. Questions: support@amanina.ca.

20The Wedding Invitation

Amanina also offers The Wedding Invitation: an invitation page for a wedding, made at amanina.ca and opened by guests through a link. Making one does not make anyone a member or open an account. Sections 4 to 7, 12 and 14 of these Terms (accounts, matching, verification, subscriptions, the matrimony-service cancellation rights and ending an account) do not apply to it; the rest of these Terms does. Refunds for the invitation are governed only by Section 12 of our Cancellation & Refunds policy, together with any right the law where you live gives you.

• What it is. You build the invitation for free, from the words, events, looks and sounds we offer, and see it exactly as your guests will. You pay once, when you first send it. The same link then shows a save-the-date or the full invitation (your choice), a page for each day of your celebration, and a thank-you after your last event.
• Who it is for. A bride and a groom, within the Islamic marriage rulings that Amanina keeps for its own services. Before you pay we ask each of your faiths once, only to apply this line; we keep whether it was met, never your answers. Each of you answers for yourself; someone paying for you cannot answer for you. A pairing those rulings hold apart is told so, kindly, before anything is charged. That is not a judgement of the two of you, or a ruling on your marriage. Whoever makes or pays for the invitation must be 18 or older and be one of the couple, or act with the couple's agreement: a parent, a relative or a planner may make it and pay for it on the couple's behalf; making invitations to sell to others is not allowed (Section 10).
• The price. Shown, with its currency and whether taxes are included, before you pay. It is one payment for the life of the link, the same whatever the number of guests: no subscription, and nothing renews. The payment is taken through Stripe by Mama Hala Consulting Group, which operates Amanina, so your statement may show its name rather than Amanina's.
• Your words. You are responsible for what you write and for the names you use: your own, your families' with their agreement, and your guests'. No links, no advertising, and nothing that impersonates someone or misleads your guests. We may close an invitation that breaks this rule, and we will tell you why by email and on your private page. After such a closing, the whole invitation is deleted within 30 days. Before you pay, you confirm that you are the couple named on the invitation, or that you have their permission. If two people report that an invitation uses their name without permission, we pause its guest links until we have looked, within 24 hours, and say so on your private page.
• Your content. You keep your words and names. You let us store your invitation, show it to anyone who opens one of its links, and send its preview to the apps those links are shared in, for as long as it lives. We use it for nothing else, and never in our marketing without your written yes.
• Your photos. While we offer it, you may add up to four of your own photos. Add only photos you have the right to use, of people who agree to be shown, and children only with their parents' agreement. We re-save each photo without its place, camera and date details, check it before any guest sees it, and show it only to the guests you choose; we may decline or remove a photo that breaks these Terms. Anyone who can see a photo can take a screenshot of it, which we cannot prevent. Your photos are deleted with your invitation, or at once when you remove one.
• The music. The invitation's sounds are made by Amanina for it, or are pieces we offer with written permission: a musician's signed licence, or an open licence that allows it, and the invitation then names who made the piece. You cannot add your own song. You may record your invitation with its music and share the recording on your own social media, but not publish the music on its own.
• Your links. Anyone who has a guest link can open it, so share it only with the people you invite. Each family's personal link carries that family's seats and reply. Keep your private page's link to yourselves and the people helping you: anyone who has it can change, send, close or delete the invitation.
• How long it lives. The two dates, when your link closes and when the invitation is deleted, are shown before you pay. Your last event must be within 24 months of sending. Your link closes, and every guest reply is deleted, 30 days after your last event; the rest of the invitation is deleted 90 days after your last event. After a refund, the whole invitation is deleted within 30 days. An invitation that is never sent is deleted 180 days after its last change. You can close the link or delete everything sooner, at any time, from your private page.
• The Compatibility Report for Two. While it is offered with the invitation, your invitation includes a link that lets the two of you take The Compatibility Report for Two at no charge; Section 19 applies to it.
• Refunds and privacy. Refunds for the invitation are in Section 12 of our Cancellation & Refunds policy. What we keep, for how long, and how to have it deleted sooner are in Section 3 of our Privacy Policy. Questions: support@amanina.ca.